Frequently Asked Questions (FAQs)
Over
Years
Providing Stellar Service
Based on 800+ Reviews
Inspections
Successfully Completed
1. How should I prepare for my inspection?
- Allowing access to all areas of your property including your: Backyard, attics, electrical panel, water heater, garage, and all rooms
- Unlocking gates, attics, rooms, and any other areas of the property.
- Confirming all utilities are switched on for system testing ie. water, electricity, gas, pilot lights
- Removing all obstructions around mechanical systems, appliances, and walking areas for a thorough and safe evaluation
- Keeping pets in a secure area to prevent interference
- Providing inspector with keys, pool instructions, or any other items needed to aid inspection
- Giving inspectors space—would you want to be monitored while doing your job?
2. How long will the inspection take, and what does it usually cover?
Our inspection process takes 2-4 hours on-site depending on property size, condition, and ancillary services.
Our comprehensive inspections cover:
Structural Components: Foundation, Walls, Roof
Systems: Electrical, Plumbing, HVAC, Appliances
Interiors: Ceilings, Floors, Attics
Exteriors: Siding, Porches, Decks, Porteche
Ancillary Services: Pools, Septics, Lawn Sprinklers, Wells, Sewer Scope, Zip Level, Thermal Imaging Scan
Structural Pests: WDI (Wood Destroying Insect) report on homes over one year
3. What’s included in your inspection reports and review?
Our highly detailed, yet understandable inspection report includes valuable information with pictures in the standardized TX TREC Form covering:
- Condition of mechanical, electrical, plumbing, and structural elements from roof to foundation
- Identified deficiencies
- Safety concerns
- A summary of deficiencies addressed
- Images of inspected areas and property components
- Thermal imaging pictures with added service of areas applicable
4. How do I book an inspection and how soon can I schedule it?
Booking is easy! Simply call or text us at (469) 789-1444. You’ll be connected with a polite and knowledgeable person who will explain the process, answer questions, and schedule your appointment as soon as possible. So, don’t stress—we’ll take care of the process for you!
On the go? You may opt to request a free quote to schedule your inspection quickly.
5. What makes you different from other property inspection companies?
At Kissee Inspection Services, we truly care. Buying or building a home is stressful enough, so we’re here to make inspections easy. With over a decade of experience and 1000s of inspections since 2009, we’ve got you covered!
Expertise & Experience: Our inspectors are personally trained by the owner, a Master Inspector, and hold multiple certifications, including Pool, WDI, Septic, and IR Scan qualification. Most importantly, they’re trained to communicate their findings in a clear, caring, and understandable way.
Builder Knowledge: We’ve partnered with numerous builders and are well-versed in their processes, as well as the specific insurance requirements needed.
Stress-Free Service: Our office team is here to guide you through the entire inspection process—explaining each step, answering questions, setting expectations, and ensuring a smooth experience. You won’t have to figure things out on your own.
Reliable & Customer-Focused: We listen and show up when we say we will. We make ourselves easy to reach and pride ourselves on providing good ol’ customer service!
6. Are your inspectors licensed/certified?
Yes, our inspectors are licensed Professional Texas real estate inspectors with certifications from esteemed organizations, including:
- InterNACHI: International Association of Certified Home Inspectors
- ASHI: American Society of Home Inspectors
- NSPF: National Swimming Pool Foundation
- NAWT: National Association of Wastewater Technicians
- CDW Engineering: Specialized training in commercial building inspections
7. What types of commercial properties do you inspect?
We inspect commercial properties of various types and sizes, including:
- Office Buildings & Office Condominiums
- Apartment Complexes
- Strip Centers
- Warehouse Facilities
- Manufacturing Facilities
- Medical / Dental Offices
- Hotels
8. What if I can’t make it to the inspection site on the scheduled day?
If you can’t make it, don’t stress! We only recommend clients and their realtors meet the inspector on-site for the last 30 minutes of the inspection for review. If you can’t make it, the inspector can call you and provide a brief overview.
A detailed inspection report will be emailed the same day and will come with pictures. Still have questions? No problem, you can still discuss the report with your inspector.
9. How do you determine the cost of an inspection?
Fees are determined by property size, age, and ancillary services conducted by a professionally licensed inspector. Rest assured, we do our best to be fair and deliver a solid product. After all, this is a person’s most expensive asset they are buying or evaluating, so we take it seriously.
At Kissee Inspections, you will get what you pay for. Interested? Click here to get a quote.
10. Do you offer any warranties or guarantees with your inspections?
We do not. Why? Because we’re confident that we hired trained, happy professionals who provide high-quality and satisfactory service, so warranties aren’t needed. When dealing with companies that offer warranties, be sure to read the fine print.
11. What if issues are found during the inspection?
Don’t panic! This is exactly why we’re here. Alongside your realtor, experienced inspectors like Kissee Inspection Services provide unbiased insights to help you navigate negotiations and make informed decisions. Our detailed report will outline any issues and deficiencies we find, giving you the information you need to determine the best next steps with your potential property.
12. Do you offer follow-up support after the inspection?
Yes—you’re a person, not a number. We’re here to answer questions as needed. Your satisfaction and confidence in Kissee Inspections is our goal and we hope you’ll remember us and refer us to others!
